A series of faulty vehicle cameras and unrecorded footage on waste and recycling vehicles at South Ayrshire Council has led the council to switch to live camera systems remotely monitored and health-checked.
The authority has been fitting camera systems to its waste and recycling fleet since 2015. However, a spate of faulty camera incidents, which resulted in unrecorded footage, has led the council to switch suppliers and install LIVE camera technology on its fleet. Eighteen waste management vehicles and nine accessible buses are now equipped with the RXLite LIVE camera systems from Innovative Safety Systems (ISS).
Ronnie Hannah, Fleet Officer, South Ayrshire Council, commented: ‘We used to record footage onto a hard drive with our previous supplier. However, the hard drive had to be removed, downloaded and reviewed, which was time-consuming. Also, we experienced several situations where the cameras had not recorded footage from particular incidents due to undiagnosed faults with a camera. For this reason, we investigated options for a more reliable, fit for purpose solution.’
The ISS managed service includes remote monitoring, management and preventative maintenance of camera systems and in-vehicle technology, including daily equipment health checks, automatic fault management and pro-active warranty call-out response from the ISS support team.
Ronnie explains: ‘The RXLite system works very well. Not only is the footage very clear, but ISS also monitors the system remotely on our behalf. They carry out regular health checks to ensure all the cameras are working correctly and that the whole system is working to its full potential. If there are any issues, they fix them automatically. This saves us time, and we know we won’t be left in a situation where we don’t have the footage we need. We are delighted with the system and the service from the ISS team. They are quick to respond and great to work with.’
The council has also installed the Cyclear safety warning device from ISS to help its fleet to protect cyclists and vulnerable road users.
Keith Bayfield, Sales Manager (Scotland and the North East), ISS, said: ‘We are delighted to be the supplier of choice for South Ayrshire Council, and it has been a pleasure working with Ronnie and his team over the last six years to enhance the safety of their fleet.’
Four new buses and six new refuse vehicles, all equipped with RXLite and Cyclear, arrive at South Ayrshire Council later this month.
